Reset Password
In this section, you will find information about how to recover your Account Password.
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If you have an Enterprise Account and your e-mail address was registered through SSO (Single Sign On), you cannot reset your password. In this case, contact your Account Administrator.
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You have five attempts to reset your password. If you exceed this limit, wait 24 hours to try again or contact your Account Administrator.
Follow the steps below to reset or recover your Account password:
Step 1. Go to the StackSpot Portal login page;
Step 2. Click the 'Login with password' button;
Step 3. Click the 'Forgot password' option;
Step 4. Enter your e-mail address and click 'Reset Password';
Step 5. Check your e-mail inbox for a StackSpot email regarding password reset;
Step 6. Open the email and click the 'Reset Password' link button;
This email link will expire if not used within 24 hours. To obtain a new password reset link, visit the https://stackspot.com/password_reset.
Step 7. You will be redirected to the password recovery page. Enter your new password, confirm it, and then click the 'Reset password button again;
Done! You will receive an e-mail confirming that your password has been successfully reset.