Authentication via OTP

In this section, you will find information on how to authenticate on the StackSpot Portal without a password using the OTP (one-time password) method.

Overview

To log in to the StackSpot Portal, in addition to using a password, you also need to use an authentication code generated by an OTP (one-time password) Authenticator. An OTP is a time-limited password automatically generated by a system, such as Google Authenticator.

This second layer of authentication serves to increase your Account's security.

Follow the steps below to authenticate via OTP.

Requirements

• You must have an OTP Authenticator app installed and set up on your mobile phone or computer.

info

The OTP configuration appears only when it is pending.

Steps

Step 1. Go to the StackSpot Portal login page;

Step 2. Enter your email and click Continue;

Step 3. Enter your password and click Sign In;

Step 4. Now, you have two options:

1. Open your preferred OTP Authenticator app on your mobile phone and use the camera to scan the QR code displayed on the screen; or
2. Manually enter the code displayed below the QR code;

Step 5. Enter the 6-digit code from the OTP Authenticator below the QR code. Click Continue;

Reset OTP Authentication

Follow the steps:

Step 1. Access the Account Portal directly; or, after logging into the StackSpot Portal, click on your profile avatar;

Step 2. Select the 'My Profile' option from the displayed menu;

Step 3. You will be redirected to a page with general information about your Profile. At the bottom of the screen, click on the Reset OTP option.